Fellow.ai Solutions Overview
Privacy-First AI Meeting Assistant for Enterprise and Legal Teams
Fellow is an AI-powered meeting assistant that records, transcribes, and summarizes meetings across Zoom, Google Meet, Microsoft Teams, and Slack huddles. Founded in 2017 and headquartered in Ottawa, Canada, Fellow has raised $30.5M in funding and focuses heavily on enterprise security and compliance. What sets Fellow apart from competitors like Otter.ai and Fireflies is its privacy-first approach: SOC 2 Type II certified, HIPAA compliant, with botless recording and granular admin controls designed for industries where confidentiality matters—including legal practice.
Our Recommendation
- +Fellow excels at: Enterprise teams needing secure meeting documentation with compliance controls, legal teams requiring botless recording and custom vocabulary, and organizations using Microsoft Teams as their primary platform.
- +Consider alternatives for: Solo users or freelancers on a budget (Fathom's free tier is more generous), teams that only need basic transcription (Otter may suffice), or firms needing legal-specific AI beyond meetings (Harvey, CoCounsel).
- +The key differentiator: Privacy-first architecture with botless recording, pause/resume, transcript redaction, and HIPAA compliance—critical features for law firms and regulated industries.
Why Consider Fellow?
Fellow addresses a core problem for legal and professional teams: capturing meeting details without compromising confidentiality or professional appearance.
Pricing
Fellow uses a freemium model with tiered plans. AI meeting recording and transcription features are available as add-ons or included at higher tiers.
Free
$0- +Up to 10 users
- +5 AI notes and recordings per user
- +Collaborative meeting notes
- +1-on-1 meeting series
- +Meeting timer and reactions
Best for: Trying Fellow before committing
Team
$7/user/mo (annual)- +Up to 20 users
- +10 AI notes and recordings
- +AI suggested topics and agenda builder
- +10+ integrations
- +Action item due dates and assignees
- +Note version history
- +Meeting automations
Best for: Small teams starting with AI meetings
Business
$15/user/mo (annual)- +Unlimited AI notes and recordings
- +CRM integrations (Salesforce, HubSpot)
- +Sales AI recap templates
- +Note locking
- +Workspace-wide templates
- +Feedback in meetings
Best for: Teams needing unlimited recording and CRM sync
Enterprise
$25/user/mo (annual)- +AI Note Taker included
- +Okta and OneLogin SSO
- +Delegated access
- +HRIS syncing (Workday, BambooHR)
- +Workspace analytics
- +Expert-led onboarding
- +Custom feedback templates
Best for: Large organizations with compliance requirements
- •Monthly billing available at higher rates ($11/mo Team, $23/mo Business)
- •AI add-ons available on all paid plans: unlimited or pay-as-you-go
- •HIPAA compliance available on Business and Enterprise tiers
- •Minimum 3 seats for Team and Business, 10 seats for Enterprise
Use Cases for Legal Teams
Fellow addresses specific needs that general meeting tools overlook in legal practice.
Client Consultations
Record initial consultations and ongoing client meetings with botless recording so no visible bot joins the call.
Example: Enable botless recording for all client-facing meetings with auto-deletion after 90 days.
Why it excels: Botless recording maintains professional appearance while capturing every detail for follow-up.
Corporate Secretary Minutes
Produce professional AI meeting minutes for board meetings, shareholder meetings, and committee sessions.
Example: Generate formal meeting minutes from the board meeting including motions, votes, and action items.
Why it excels: Custom AI templates produce structured minutes ready for minute books without manual formatting.
Deposition Preparation
Review past case discussion recordings to prepare for depositions, with searchable transcripts across all meetings.
Example: Search all meetings related to the Smith case for discussions about the timeline of events.
Why it excels: AskFellow agent searches across all meeting recordings to surface relevant discussions with citations.
Privilege-Protected Discussions
Strategy sessions where certain portions must not be recorded due to attorney-client privilege.
Example: Pause recording during privileged strategy discussion, then resume for the action items review.
Why it excels: Pause/resume recording gives real-time control over what gets captured.
Fractional General Counsel Work
Attorneys serving multiple clients as outside GC need complete records of each engagement.
Example: Automatically organize meeting notes by client workspace with separate retention policies for each.
Why it excels: Workspace separation ensures client matters stay isolated with independent access controls.
When NOT to Use Fellow
- +Budget-constrained solo practitioners: Fathom offers unlimited free recording. Fellow's free tier is limited to 5 recordings per user.
- +Zoom-only teams: If your firm exclusively uses Zoom, Fathom or Zoom's native AI Companion may be simpler.
- +Legal research or drafting: Fellow is a meeting tool, not a legal AI platform. For research, drafting, or document review, look at Harvey, CoCounsel, or Westlaw.
- +Large webinars or CLEs: Fellow is optimized for working meetings, not one-to-many broadcasts.
Product Capabilities
AI Meeting Notes
Automatic recording, transcription, and structured summaries across Zoom, Google Meet, Microsoft Teams, and Slack huddles. Extracts decisions, action items, and key discussion points.
AskFellow
AI agent that answers questions across all your meeting recordings. Generate follow-up emails, memos, and CRM updates from meeting content.
Botless Recording
Record through your device without a visible bot joining the call. Same quality transcripts and summaries as bot-based recording.
Meeting Templates
Custom AI note templates for different meeting types. Create legal-specific templates for client consultations, case discussions, and board minutes.
Integrations Hub
50+ integrations including Salesforce, HubSpot, Asana, Jira, Linear, Notion, Slack, Zapier. Action items sync directly to project management tools.
Security and Compliance
Fellow emphasizes enterprise-grade security, which is why it appeals to legal teams and regulated industries.
How Fellow Compares
Fellow competes in a crowded AI meeting assistant market. Here's how it stacks up for legal and enterprise teams.
Otter.ai
Higher transcription accuracy (~95% vs Fellow's ~90-93%) but weaker enterprise controls. Otter lacks botless recording and HIPAA compliance. Better for individual use; Fellow is better for teams with compliance needs.
fellow Advantage: Enterprise security, botless recording, HIPAA compliance, 50+ integrations
Fathom
More generous free tier (unlimited recording vs Fellow's 5/user). Fathom is faster at generating summaries. However, Fathom lacks botless recording, custom vocabulary, and enterprise admin controls.
fellow Advantage: Botless recording, custom vocabulary, granular admin policies, HIPAA compliance
Fireflies.ai
Similar feature set with good searchability. Fireflies offers conversation intelligence analytics. Fellow has stronger enterprise security certifications and privacy controls.
fellow Advantage: SOC 2 Type II, HIPAA, botless recording, transcript redaction
Native Platform AI (Zoom AI Companion, Teams Copilot)
No additional tool to deploy, but limited to one platform each. No cross-platform recording, limited customization, and transcripts don't flow into third-party tools.
fellow Advantage: Cross-platform support, 50+ integrations, custom templates, botless recording
Questions to Consider
Before choosing Fellow for your firm, work through these evaluation points:
Does your firm need botless recording?
If client-facing meetings require discretion, botless recording is essential. This is Fellow's strongest differentiator for legal teams.
Which platforms do you use?
Fellow supports Zoom, Teams, Meet, and Slack. If you're single-platform, native AI tools may be simpler. Multi-platform firms benefit most from Fellow.
Do you need HIPAA compliance?
Available on Business ($15/user/mo) and Enterprise ($25/user/mo) plans. If you handle healthcare-related legal work, this may be a requirement.
How many users need recording vs. note access?
Fellow's per-seat pricing adds up. Evaluate how many people need to record versus just access shared notes.
Can you justify the cost over free alternatives?
Fathom offers unlimited free recording. Fellow's value is in enterprise controls, integrations, and compliance—not raw transcription.
Getting Started
If Fellow fits your firm's needs, here's a practical onboarding path:
Start with the free plan
Test Fellow with 5 recordings to evaluate transcription accuracy and summary quality with your actual meetings.
Set up custom vocabulary
Add firm names, client names, legal terminology, case names, and opposing counsel to improve transcription accuracy.
Test botless recording
Try botless mode on an internal meeting first to verify audio quality and transcript accuracy without the bot participant.
Configure recording policies
Set up consent notifications, auto-deletion schedules, and workspace-level recording rules before firm-wide rollout.
Pilot with one practice group
Deploy to a single team for 30 days, then evaluate adoption, time savings, and compliance before expanding.
Considerations
- +Free tier is limited: Only 5 AI recordings per user vs. Fathom's unlimited free tier.
- +Per-seat pricing adds up: At $15-25/user/mo for compliance features, a 50-person firm pays $750-1,250/month.
- +Not a legal AI platform: Fellow handles meetings only. You still need separate tools for research, drafting, and document review.
- +Transcription accuracy: ~90-93% accuracy may require manual corrections for critical legal transcripts.
- +Enterprise features require Enterprise plan: SSO, HRIS sync, and workspace analytics are only on the $25/user tier.
Key Takeaways
- 1.Privacy-first AI meeting assistant with SOC 2 Type II, HIPAA, and GDPR compliance
- 2.Botless recording captures meetings without a visible bot joining—critical for legal practice
- 3.Custom vocabulary ensures accurate transcription of legal terms, firm names, and case names
- 4.Pause/resume recording and transcript redaction protect attorney-client privilege
- 5.Free plan limited to 5 recordings; paid plans from $7-25/user/month (annual billing)
- 6.50+ integrations including Salesforce, HubSpot, Slack, Asana, Jira, Notion
- 7.Best for: Enterprise and legal teams needing compliant meeting documentation
- 8.Not for: Solo practitioners (Fathom's free tier is better), legal research/drafting (use Harvey, CoCounsel)
References
- [1]Fellow.ai, "Pricing," 2026.Link
- [2]Fellow.ai, "AI Meeting Assistant for Legal Teams: How to Capture Details Without Compromising Privilege," 2025.Link
- [3]Fellow.ai, "Introducing Botless Recording: More Flexibility, Same Enterprise Security," 2025.Link
- [4]MeetingNotes.com, "Fellow Review: The Privacy-First AI Meeting Assistant for Modern Teams," 2025.Link
- [5]Fellow Help Center, "Security and Compliance," 2025.Link
- [6]Crunchbase, "Fellow - AI Meeting Assistant," 2026.Link